Sales Agent

Sales Agent BPO (Colombia)

Keywords:

BPO Sales Agent

Sales Agent

Contact Center

Sales

BPO

Commercial Executive

Sales Representative

CRM

Customer Service

Colombia

Join a team focused on high performance and continuous improvement in the sales industry.

Responsibilities:

• Contact potential and existing customers to offer products and services.
• Manage inbound and outbound calls while registering information in the CRM system.
• Actively promote commercial offers and close sales.
• Meet performance indicators and established sales targets.
• Provide support and resolve customer inquiries to ensure satisfaction.
• Participate in training sessions to improve sales techniques and product knowledge.

Requirements:

• Previous experience as a sales agent in a BPO or contact center environment.
• Knowledge of CRM tools and IP telephony platforms.
• Intermediate proficiency in Microsoft Office.
• Strong communication and persuasion skills for closing sales.
• Ability to work under pressure and achieve commercial objectives.
• High school diploma or technical degree in commercial or related fields.
• Goal-oriented mindset and strong customer service skills.

Education Level:

• High school diploma required

Job Sectors:

• Logistics, Warehouse, and Transportation
• Customer Service and related fields
• Sales

Position:

• Assistant

Additional Skills:

Technical Skills:

• CRM Management
• Call Center Tools
• Microsoft Office
• IP Telephony

Soft Skills:

• Results-oriented mindset
• Effective communication
• Sales closing skills
• Objection handling